Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point where we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, e-mail address, telephone number, the content of any message and/or attachments you may send to us, and any other information you may choose to provide. When you register for an account, we may request your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in a variety of ways, including to:

Provide, operate and maintain our website
Improve, personalize and expand our website
Understand and analyze how you use our website
Develop new products, services, features and functionality
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud

Log Files

Hadaly Software Inc. follows a standard procedure for the use of log files. These files record visitors when they visit websites. All hosting companies do this as part of their hosting analytics. Information collected by log files includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages and possibly number of clicks. This information is not linked to any personally identifiable information. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Hadaly Software Inc. uses 'cookies'. These cookies are used to store information, including visitor preferences, and the pages on the website that the visitor has accessed or visited. The information is used to optimize the user experience by customizing the content of our web page based on the visitor's browser type and/or other information.

Privacy Policies of Advertising Partners

You can consult this list to find the Privacy Policy of each of Hadaly Software Inc.'s advertising partners. Third-party ad servers or ad networks use technologies such as cookies, JavaScript or Web beacons that are used in their respective advertisements and links that appear on Hadaly Software Inc. that are sent directly to the user's browser. They automatically receive your IP address when this happens. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Third-Party Privacy Policies

The Hadaly Software Inc. Privacy Policy does not apply to other advertisers or websites. Thus, we advise you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. This may include their practices and instructions on how to opt-out of certain options. You can choose to disable cookies through your individual browser options. For more detailed information on cookie management with specific web browsers, they can be found on the browsers' respective websites.

Third-Party Service Providers and Subprocessors

Hadaly uses third-party service providers to operate, secure and support its website, platform and services. These providers may process personal information on our behalf only to the extent necessary to provide their services. Our service providers and subprocessors include Amazon Web Services (AWS), Anthropic (Claude), Google, HubSpot, Okta, OpenAI, Pennylane, Pinecone, Sage, SendGrid, Stripe and Xero.

The personal information processed by these providers may include names, email addresses, business contact information, account information, billing information, platform activity and other information necessary to provide the relevant services.

These providers process personal information in accordance with their own privacy policies and applicable data-protection laws. Some providers may process personal information outside Canada or the European Economic Area, including in the United States.

Hadaly takes reasonable steps to ensure that service providers processing personal information on its behalf maintain appropriate confidentiality, security and data-protection safeguards.

Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)

Under PIPEDA, among other rights, Canadian consumers have the right to:

Ask a company that collects personal data from a consumer to disclose the specific categories and pieces of personal data that a company has collected on consumers
Ask a company to delete any personal consumer data it has collected
Ask a company that sells a consumer's personal data not to sell the consumer's personal data

If you make a request, we have one month to respond. If you wish to exercise any of these rights, please contact us.

Data Protection Rights

We want to make sure that you are fully aware of all your data protection rights. Every user is entitled to the following:

The right of access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right of rectification – You have the right to request that we correct any information that you believe to be inaccurate. You also have the right to request that we complete any information you believe to be incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Children's Data

Another part of our priority is to add protection for children when they use the Internet. We encourage parents and guardians to observe, participate and/or monitor and guide their online activity. Hadaly Software Inc. does not knowingly collect personally identifiable information from children under the age of 13. If you believe that your child has provided us with such information on our website, we strongly encourage you to contact us immediately and we will use our best efforts to promptly remove such information from our records.

Data Protection Mechanisms for Sensitive Data

Hadaly Software Inc. takes the protection of your sensitive data seriously. We implement industry-standard security measures, including encryption, access controls, and secure data storage, to safeguard your information from unauthorized access, alteration, disclosure, or destruction. Sensitive information, such as financial data, is encrypted both in transit and at rest. Access to this data is restricted to authorized personnel who need it to perform their job functions.

Retention and Deletion of Google User Data

Hadaly Software Inc. retains Google user data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. Upon the termination of your account or upon request, we will delete your Google user data from our systems. Please note that certain data may be retained for a period to comply with legal obligations or resolve disputes. If you wish to request the deletion of your Google user data, please contact us using the information provided on our contact page.

Business Search and Enrichment Data

Sources of Information

Hadaly obtains this information primarily from sources publicly accessible on the Internet, including:

government registries;
open data sets;
company websites;
professional directories;
publicly available professional publications;
other Internet pages accessible without a private account or special authorization.

Hadaly may also produce matches, calculations, estimates, and inferences from this public information. Hadaly does not seek to collect a contact detail or piece of information whose visibility the person has limited to a private account or a restricted circle. Upon request and to the extent the information is available, Hadaly can indicate the specific source or the applicable categories of sources.

Purposes

Hadaly uses this information to:

allow business buyers and other professionals to search for Canadian businesses;
identify, rank, and present businesses that may be relevant to a professional project;
verify or complete contact details and professional roles;
produce estimates, ranges, rankings, and search-assistance indicators;
ensure the accuracy, security, and compliance of the platform;
prevent abuse and investigate complaints;
respond to requests for access, correction, objection, or removal.

Depending on the context, Hadaly processes this information on the basis of a serious and legitimate interest, its professional or public nature, the person's consent, or another authorization permitted under applicable Canadian laws.

Estimated Age Range

The age presented by Hadaly is an estimate displayed as a range. It does not constitute confirmation of the person's date of birth or actual age. This range may be produced from various publicly accessible indicators and may be inaccurate, incomplete, or outdated. The estimated age range may be viewed within Hadaly, but it may not be exported or redistributed by users. It must never be used alone to contact, target, exclude, disadvantage, or pressure a person.

Combined Score

Hadaly may display a Combined Score based on several pieces of information relating to a business and its context. This score is intended to help a user assess a business's general relevance to a takeover project and certain transferability indicators. The Combined Score:

does not mean that the business is for sale;
does not mean that the owner wishes to sell;
does not constitute a definitive assessment of the person or the business;
must not be used alone to make a decision producing legal or significant effects;
must be accompanied by independent verification and human analysis.

Commercialization of Access

Hadaly commercializes access to certain business data and professional contact details to authorized users who search for businesses in a professional context. These users are contractually limited to the permitted purposes, may not resell the data, and must comply with the applicable rules regarding privacy, prospecting, and objections. Hadaly may also disclose certain information to its service providers, professional advisers, or competent authorities where such disclosure is necessary and permitted by law.

Processing Outside Quebec or Canada

Some of Hadaly's technology providers may process information outside Quebec or Canada, including in the United States. Before such a disclosure, Hadaly assesses the privacy-related factors and puts in place the appropriate contractual, technical, and organizational measures.

Retention and Updating

Hadaly retains information only for the period necessary for the purposes described in this Policy and in accordance with its retention schedule. Hadaly periodically reviews the information in order to remove or archive data that has become manifestly outdated, inaccurate, or unnecessary. Minimal information may be retained longer in a secure suppression list in order to honour an objection, prevent renewed solicitation, or demonstrate compliance with a legal obligation.

Requests for Correction, Objection, or Removal

Any person may request:

access to the information Hadaly holds about them;
disclosure of its source or categories of sources;
correction of inaccurate or incomplete information;
removal of their contact details or estimated age range;
deletion of certain information, where permitted by law;
objection to its use for prospecting purposes;
human review of an estimated piece of information or a Combined Score.

Requests may be sent to info@hadaly.ca. Hadaly may verify the requester's identity in a proportionate manner before processing a request. An objection or removal request is applied free of charge and does not require the creation of an account.

Centralized Suppression List

Hadaly maintains a centralized list of persons who have requested the removal of their information or who have objected to its use for prospecting purposes. This list contains only the minimal information necessary to prevent renewed collection, enrichment, or solicitation. Users may not circumvent this list by re-importing or obtaining the same information from another source.

Informing Individuals

Where required by law, Hadaly informs the person concerned of the collection or use of their information obtained from another source. The notice explains, among other things, the categories of information processed, the purposes, the sources or categories of sources, the persons who may have access to it, the retention period, and the rights of the person concerned.

Contact Information

LOGICIELS HADALY INC.
NEQ: 1177916393
6795 Marconi Street, Suite 200
Montreal, Quebec H2S 3H8, Canada
Person in charge of the protection of personal information: Chief Data Officer
Email for access, correction, objection, or removal requests, or complaints: info@hadaly.ca

Updates

We may update this Privacy Policy at our discretion from time to time by posting a new version on our website. The current version of this Privacy Policy was modified on January 1, 2024.